Tactile Ground Surface Indicators (TGSIs) are crucial safety features designed to assist blind and visually impaired individuals in navigating public spaces with confidence. Developed in Japan in 1965, these raised, textured surfaces serve as tactile cues that can be felt underfoot or with a cane, alerting users to potential hazards such as platform edges, street crossings, and stairways, or guiding them along safe walking paths. Over time, TGSIs have been adopted worldwide, becoming a fundamental part of inclusive urban design. However, their effectiveness heavily depends on proper placement and consistent installation practices—something that remains a challenge in many countries.
Despite their proven benefits, TGSIs are often installed incorrectly, which can lead to confusion or even danger for those who rely on them. Common mistakes include missing warning tiles at key locations, misaligned directional tiles, or mixing international standards within a single location, creating inconsistencies in tactile cues. These issues highlight the urgent need for global guidelines to ensure that TGSIs are installed correctly and uniformly. By standardizing practices and prioritizing accessibility, we can create safer, more inclusive environments where people with vision impairments can move independently and securely, no matter where they are in the world.
To understand how TGSIs are used globally, a comprehensive survey was conducted across 16 countries and one region, covering parts of Europe, Pan-America, Oceania, and Asia. The findings revealed that while many countries strive to follow Japan’s lead, the quality and consistency of TGSI placement still vary widely.
Despite their widespread use, recurring installation mistakes were found across several countries, including Japan. These included:
To maximise their impact, TGSIs should be prioritised in areas with high pedestrian traffic and where individuals with vision impairments are likely to travel. These include:
The lack of consistency in TGSI installation has led to confusion, especially for people navigating unfamiliar environments. That’s why accessibility advocates are calling for a global installation guideline—a universal handbook that all governments, urban planners, and contractors can follow.
A standardised approach would:
To ensure Tactile Ground Surface Indicators (TGSIs) provide clear, safe guidance for visually impaired users, it’s vital that they are installed correctly and consistently. Here’s a practical checklist every installer should follow:
When installing Tactile Ground Surface Indicators (TGSIs) in areas shared by both pedestrians and vehicles, such as car parks and vehicle crossings, extra caution is essential. Unlike typical pedestrian-only areas, these environments present unique safety challenges. If TGSIs are placed incorrectly in such zones, they can unintentionally mislead visually impaired pedestrians or cause confusion for drivers, increasing the risk of accidents.
To avoid these issues, TGSIs in vehicle-access areas should only be installed under specific conditions:
Proper installation of Tactile Ground Surface Indicators (TGSIs) is essential to ensure they function effectively and remain safe and durable over time. Here’s a step-by-step guide to help you install tactile tiles the right way:
Position and Mark the Tile: Begin by placing the tactile tile exactly where it needs to be installed, ensuring correct alignment based on the direction or warning function required. Once positioned, trace a clear outline around the tile to mark its placement on the surface.
Drill Mounting Holes: Using a drill, create the necessary holes within the marked area to accommodate the fixing hardware. Be sure the holes are drilled at the correct depth and spacing to match the tile’s specifications.
Insert Securing Plugs: Place the appropriate securing plugs or anchors into the drilled holes. These will help firmly hold the tile in place, especially in high-traffic areas.
Surface Preparation: Thoroughly clean the concrete or substrate surface to remove any dust, dirt, grease, or loose particles. This ensures optimal adhesion and prevents any unevenness beneath the tile.
Apply Adhesive: Apply a suitable adhesive to the back of the tile. Choose an adhesive compatible with the surface material and weather conditions for long-term bonding.
Fix the Tile in Place: Carefully position the tile over the marked area and press it firmly into place. Secure it using screws or the fixings provided with the product, making sure it is level with the surrounding surface to avoid trip hazards.
Follow Safety Protocols: During installation, ensure all necessary safety measures are taken. Wear the appropriate personal protective equipment (PPE), and follow site safety guidelines to protect both the installer and pedestrians.
We offer end-to-end services—from planning and consultation to post-installation support. With our expert team, you can ensure that your property is both compliant and visually appealing. Whether you’re updating an existing site or designing from scratch, we help you create inclusive spaces that make a difference.
Let’s build safer environments together—one tactile indicator at a time.